We want Different Drop customers to always be getting the best price. If you see a cheaper price elsewhere, just contact us and in most circumstances, we’ll drop the price on our website or provide you with a coupon to lower the price of that product in your cart. We'll even retrospectively refund you if you have already purchased from us but you see a lower price somewhere later on. We want you to be able to shop with us in total confidence on the price!
Some things to keep in mind:
- You can still apply our regular coupons and specials after the price match. Also, our generous free shipping policy still applies even if the competitor charges freight.
- We’ll match any listed price as long as it is a legitimate offer and the competing store is actually able to fulfill the order (they have stock or more stock is on route). Essentially we won't price match cheeky vendors listing wines they have no hope of actually getting for you. There are some habitual offenders...
- It has to be a publicly listed price. We won't match a price that has been achieved through a coupon/cash-back arrangement, or through a non-advertised offer over the phone or otherwise. Sorry, it's just too hard to track!
- The retrospective price match offer is available for 2 weeks after you have purchased from us.
- We reserve the right to refuse on particularly rare wines, in circumstances we deem illegitimate or if we feel our policy is being unfairly taken advantage of.