As soon as your order is packed up you will receive an email with the subject:
Your order "XXXX" is ready to go!
If all the items in your order advise "DISPATCHED NEXT BUSINESS DAY" then that means we have them immediately available in our Sydney warehouse. If it's during our normal business hours (Monday to Friday, 8am -5pm) usually the guys in the warehouse will have your order packed up in 2 hours or so. If it's urgent by all means call ahead and we can push it to the front.
If you order contains items advising "SHIPS IN 3-5 BUSINESS DAYS" then that means your will be a few days before it is ready for pickup. As soon as your order has been packed you'll get the email described above.
Our address is: F5A, 42 Wattle St, Ultimo, 2007
Please take care that our entrance is actually around the corner on Fig St. So to find us, just turn off Wattle St onto Fig St and we are the last driveway on the right-hand side before the tunnel underpass that goes up to Harris St and the Harbour Bridge exit. It is painted yellow.
If you're doing a quick pickup you can pull into our driveway. Otherwise, you should be able to park on Fig street or around the corner on Wattle St.
Also here is a google maps link for our address. Don't hesitate to call if unsure or lost!